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Customer Support Prompts

Reply templates, macros, escalation handling, and communication that keeps customers happy.

99
prompts
Free
to copy & use
Structured

Subreddit Rules Writer

Use when you need subreddit rules writer quickly and want a clear Reddit-specific deliverable without a long strategy session.

Structured

Moderator Welcome Message

Use when you need moderator welcome message quickly and want a clear Reddit-specific deliverable without a long strategy session.

Structured

Report Response Template

Use when you need report response template quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Ban/Warning Message Draft

Use when you need ban/warning message draft quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Automod Rule Brief

Use when you need automod rule brief quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Community FAQ Builder

Use when you need community faq builder quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Weekly Mod Announcement

Use when you need weekly mod announcement quickly and want a clear Reddit-specific deliverable without a long strategy session.

Structured

New Member Onboarding Post

Use when you need new member onboarding post quickly and want a clear Reddit-specific deliverable without a long strategy session.

Agentic

Community Health Auditor

Use when community health auditor requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Toxicity De-Escalation Advisor

Use when toxicity de-escalation advisor requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Rule Enforcement Consistency Coach

Use when rule enforcement consistency coach requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Mod Team Workflow Consultant

Use when mod team workflow consultant requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

User Conflict Mediator

Use when user conflict mediator requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Community Growth Moderator

Use when community growth moderator requires judgment, community nuance, risk review, or a more strategic recommendation.

Multistep

Subreddit Governance System

Use when subreddit governance system is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Mod Queue Triage Workflow

Use when mod queue triage workflow is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Community Revamp Plan

Use when community revamp plan is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Monthly Moderator Review

Use when monthly moderator review is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Event Moderation Preparation

Use when event moderation preparation is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

New Subreddit Launch Workflow

Use when new subreddit launch workflow is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Structured

Negative Thread Response Draft

Use when you need negative thread response draft quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Brand Mention Monitoring Query List

Use when you need brand mention monitoring query list quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Issue Acknowledgement Statement

Use when you need issue acknowledgement statement quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Rumor Clarification Comment

Use when you need rumor clarification comment quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Support Escalation Reply

Use when you need support escalation reply quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Apology Post Framework

Use when you need apology post framework quickly and want a clear Reddit-specific deliverable without a long strategy session.

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Crisis FAQ Builder

Use when you need crisis faq builder quickly and want a clear Reddit-specific deliverable without a long strategy session.

Structured

Reputation Risk Scorecard

Use when you need reputation risk scorecard quickly and want a clear Reddit-specific deliverable without a long strategy session.

Agentic

Reputation Response Advisor

Use when reputation response advisor requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Crisis Tone Critic

Use when crisis tone critic requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Community Trust Repair Coach

Use when community trust repair coach requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Sensitive Thread De-Escalator

Use when sensitive thread de-escalator requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Brand Monitoring Strategist

Use when brand monitoring strategist requires judgment, community nuance, risk review, or a more strategic recommendation.

Agentic

Post-Crisis Learning Consultant

Use when post-crisis learning consultant requires judgment, community nuance, risk review, or a more strategic recommendation.

Multistep

Reddit Crisis Response Workflow

Use when reddit crisis response workflow is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Brand Monitoring Operating System

Use when brand monitoring operating system is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Trust Repair Campaign

Use when trust repair campaign is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Support Escalation System

Use when support escalation system is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Crisis Post-Mortem Workflow

Use when crisis post-mortem workflow is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Multistep

Weekly Reputation Review

Use when weekly reputation review is part of a bigger workflow and you need a step-by-step process from diagnosis to execution.

Structured

Parent Communication Templates

At the start of a new term or when building a proactive family communication system.

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Parent Workshop Designer

When designing family education events that go beyond information-sharing to genuine capability-building.

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Difficult Parent Meeting Preparer

Before any meeting with a parent who has a significant complaint or concern.

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Student-Led Conference Design

When redesigning parent-teacher interviews to put students at the centre of the conversation about their own learning.

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Community Partnership Development

When building authentic connections between classroom learning and the broader community.

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Cultural Celebration and Awareness Calendar

When building a school calendar that reflects and celebrates the diversity of the community.

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Family Engagement Strategy for Hard-to-Reach Families

When traditional parent engagement strategies are failing to reach significant portions of the school community.

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Home Learning Support Guide

When wanting to partner with families on home learning in a realistic and accessible way.

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Open Day and School Event Planner

When planning any school event that is intended to build community or attract prospective families.

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Homework Policy Designer

When reviewing or establishing a homework policy that is grounded in evidence rather than tradition.

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School Newsletter and Communication Strategy

When school communication is either overwhelming (too much) or insufficient (families feel uninformed).

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Governance and Board Communication

When preparing reports or presentations for school governors or board members.

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Alumni and Mentoring Network Builder

When building a sustainable alumni network that creates real benefits for current students.

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Cultural Competency Building for Teachers

When building staff capacity to teach effectively in culturally diverse schools.

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Reconciliation and Indigenous Education Action Plan

When committing to authentic reconciliation action beyond symbolic gestures.

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Volunteer Programme Designer

When building a structured volunteer programme that creates real value for students and volunteers.

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Community Project Learning Design

When wanting students to connect learning to genuine community benefit and develop civic efficacy.

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Language Access and Multilingual Communication

When a significant portion of the school community speaks a language other than the school's primary language.

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School-Family Learning Partnership

When wanting to build family capability to support learning while building family-school connection simultaneously.

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Transition Communication for New Families

When welcoming new families and wanting them to feel informed, welcomed, and supported from the start.

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Parent-Teacher Conference Prep Notes

Before any parent conference β€” structured prep ensures you cover what matters without running over time.

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Positive Parent Update Message

When you want to build goodwill with a family before any concern arises β€” proactive positive contact is the best relationship insurance.

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Concern Communication Letter

When a concern has escalated beyond a quick message β€” a formal letter that doesn't alarm families unnecessarily.

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Newsletter / Class Update Writer

Monthly β€” keeps parents informed and connected to classroom life without requiring lengthy meetings.

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IEP / Support Plan Meeting Facilitator

Before any formal support plan meeting β€” preparation prevents the meeting from feeling clinical or overwhelming for parents.

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Homework Policy Explainer

At the start of the year or when homework becomes a source of parent complaints.

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Escalation Communication Script

When you need to have a difficult conversation with a parent and want to be prepared β€” reduces anxiety before hard calls.

Structured

Back-to-School Night Presentation

Before Back-to-School Night or parent information evenings β€” structured presentation that builds confidence with families.

Agentic

Family Engagement Strategy Designer

When traditional parent evenings aren't reaching all families β€” proactive strategy to build partnerships with hard-to-reach families.

Agentic

Year-Long Parent Communication Planner

At the start of the year β€” mapping communications in advance means nothing important falls through the cracks.

Agentic

Community Partnership Builder

When you want real-world relevance in your curriculum β€” community partnerships make learning connect to life outside school.

Workflow

Challenging Parent Response System

When you receive a difficult parent message and need to respond professionally without reacting defensively.

Workflow

Student-Led Conference Designer

When traditional parent-teacher conferences feel one-dimensional β€” student voice transforms the conversation.

Workflow

End-of-Term Parent Report System

At end of term β€” a complete report system from template through to parent communication.

Workflow

Cross-Cultural Communication Guide

When your school community is culturally diverse and standard communication approaches aren't working for all families.

Workflow

Crisis Communication Protocol

During or after a school crisis β€” clear, coordinated communication prevents rumours from filling the information vacuum.

Workflow

Parent Workshop Design

When you want to build parent capacity to support learning at home β€” a workshop that empowers rather than overwhelms.

Workflow

Multilingual Communication System

When language barriers are preventing equity in family communication β€” a system, not a one-off translation.

Workflow

Annual Communication Audit

At the end of the year β€” builds better systems for next year based on reflection and family feedback.

Structured

Breaking Bad News Script

Use when preparing for any consultation where you must deliver difficult, life-changing, or distressing news to a patient or family.

Structured

Medication Counselling Script

Use when counselling patients on new medications, particularly complex regimens or high-risk drugs.

Agentic

Motivational Interviewing Framework

Use when conducting behaviour change counselling using motivational interviewing principles.

Structured

Difficult Consultation Preparation

Use before any consultation where you anticipate conflict, distress, or a clinically or relationally complex dynamic.

Agentic

Mental Health Sensitive Communication

Use when communicating about mental health conditions β€” whether in primary care, emergency, or inpatient settings.

Structured

Paediatric & Family Communication

Use when communicating diagnoses, treatment plans, or concerning results to families of paediatric patients.

Workflow

Chronic Disease Self-Management Education

Use when running a structured chronic disease self-management education consultation or building a patient education programme.

Structured

Interpreter-Assisted Consultation Guide

Use when preparing for a consultation involving a professional or ad hoc interpreter, particularly for complex or sensitive clinical situations.

Agentic

End-of-Life Conversation Framework

Use when facilitating goals-of-care, advance care planning, or end-of-life conversations with patients and families.

Structured

Post-Procedure Patient Debrief

Use after any procedure, investigation, or treatment to ensure patients leave with clear, complete aftercare information.

Agentic

Psychosocial Assessment Framework

Use when conducting a structured psychosocial assessment in any clinical setting β€” particularly useful for complex presentations or patients with co-morbid mental health or social needs.

Structured

Telephone Consultation Script

Use when conducting telephone consultations β€” to ensure clinical safety, completeness, and appropriate documentation.

Workflow

Cultural Competency Communication Audit

Use when auditing and improving culturally safe communication practices in a healthcare setting.

Agentic

Health Literacy Assessment & Adjustment

Use when communicating complex clinical information to patients with low health literacy, language barriers, or cognitive challenges.

Workflow

Shared Decision-Making Conversation

Use when facilitating shared decision-making for significant treatment choices where patient values should guide the decision.

Structured

Complaint & Concern Response

Use when responding to patient or family complaints, concerns, or expressions of dissatisfaction β€” verbally or in writing.

Agentic

Adolescent Communication Framework

Use when consulting with adolescent patients β€” particularly for sensitive topics, risk behaviour assessment, or when parents are present.

Workflow

Smoking Cessation Counselling Programme

Use when implementing a structured smoking cessation programme with a patient, across multiple consultations.

Structured

Capacity Assessment Documentation

Use when assessing and documenting decision-making capacity for any significant clinical decision, particularly refusal of treatment.

Workflow

Patient Satisfaction Improvement Plan

Use when implementing a structured programme to improve patient communication satisfaction scores.

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