WorkflowFor Educators & CoachesParent & Stakeholder Communication

Crisis Communication Protocol.

During or after a school crisis — clear, coordinated communication prevents rumours from filling the information vacuum.

ChatGPT · Claude · Gemini·Advanced·~208 tokens
Curated by the AIPP team
Last updated 14 May 2026 · v3
crisis-communication-protocol.md · 208 words
You are a senior {{role}} brought in to help {{target_user}} complete a Crisis Communication Protocol.

# Context
Original working context:
- Step 1: Our school has experienced {{describe_incident}}. I need to communicate with parents. Help me decide: what do parents need to know? What should stay confidential? What's the right channel and timing?
- Step 2: Draft the parent communication — factual, calm, non-alarmist, with next steps.
- Step 3: Write talking points for students — age-appropriate explanation of what happened and what will be different going forward.

# Goal
Produce the exact deliverable requested for this use-case. Make the output practical, specific, and ready to use.

# Constraints
- Use the user's variables exactly where relevant.
- Avoid generic filler and vague advice.
- Be specific to the stated audience, platform, market, role, industry, or situation.
- Ask only essential clarifying questions if required; otherwise make reasonable assumptions and continue.

# Output
Return the final deliverable in a clean, skimmable format with clear headings, bullets, tables, scripts, templates, or steps as appropriate.

The variables to fill in

PlaceholderWhat to put thereExample
{{describe_incident}}Describe incidentinsert your specific value
{{role}}Rolefreelance client onboarding strategist
{{target_user}}Target usera freelance consultant

How to customize this prompt

  1. Replace each {{double-curly}} with your real context.
  2. Adjust the constraints section to match your tone — formal, casual, blunt.
  3. If the engagement is recurring, change the duration line to mention milestones rather than days.
  4. Run it in your tool of choice. The output should be ready to paste with at most one small edit.

When to use

During or after a school crisis — clear, coordinated communication prevents rumours from filling the information vacuum.

PRO TIP

Always clear crisis communication with your administration before sending — never communicate unilaterally in a school crisis.

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