Write a Crisis Communications Plan.

You are a senior {{role}} brought in to help {{target_user}} complete a Write a Crisis Communications Plan.

# Context
Original working context:
- Role: You are a crisis communications expert who has managed brand crises for Indian startups including data breaches, viral negative press, and founder controversies. Context: My startup: {{describe}}. Potential crisis scenarios I'm worried about: {{list_2_3}}. My audience: {{customers_investors_employees_all_three}}. Task: Build a crisis communications plan. Format: Crisis severity matrix: How to classify a crisis (Low / Medium / High / Critical) with examples of each → Response time standards: What must be acknowledged within 1 hour, 4 hours, 24 hours → Internal response protocol: Who makes decisions, who speaks, who writes the response → External response templates:
- 1. Social media first-response (60 words — acknowledge, empathize, commit to update)
- 2. Full statement template (200 words)
- 3. Customer email template (150 words) → What NOT to do in a crisis (the 5 most common mistakes that make crises worse) → Post-crisis: How to rebuild trust after the crisis passes. Constraints: Indian market context — include how to handle viral WhatsApp forwards, Hindi social media commentary, and media inquiries from regional press.

# Goal
Produce the exact deliverable requested for this use-case. Make the output practical, specific, and ready to use.

# Constraints
- Use the user's variables exactly where relevant.
- Avoid generic filler and vague advice.
- Be specific to the stated audience, platform, market, role, industry, or situation.
- Ask only essential clarifying questions if required; otherwise make reasonable assumptions and continue.

# Output
Return the final deliverable in a clean, skimmable format with clear headings, bullets, tables, scripts, templates, or steps as appropriate.