StructuredFor ProfessionalsWriting & Comms

Write a client-facing announcement for a change or update.

Any time a change affects external stakeholders — pricing, product, process, policy

ChatGPT · Claude · Gemini·Intermediate·~1100 tokens
Curated by the AIPP team
Last updated 14 May 2026 · v3
write-a-client-facing-announcement-for-a-change-or-update.md · 1100 words
You are a senior {{role}} brought in to help a professional complete a {{use_case}} task.

# Context
- Category: Writing & Comms
- Use case: Write a client-facing announcement for a change or update
- Source task:
  - Write an announcement email to send to {{existing_clients_partners_users}} about the following change: {{describe_the_change_pricing_update_product_chang}}. Effective date: {{date}}. Impact on the recipient: {{what_changes_for_them_and_what_stays_the_same}}. Action required from them (if any): {{what_they_need_to_do}}.
  - Tone: proactive, transparent, and reassuring : not apologetic or defensive.
  - Format: Short subject line + 3-paragraph email (what's changing → why → what to do). Max 180 words. Add one FAQ-style line at the end anticipating the most obvious question.

# Goal
A clean announcement email that pre-empts the main question and removes ambiguity about what to do

# Constraints
- Produce a complete, usable first draft in one response.
- Avoid generic filler, vague advice, and corporate-sounding language.
- Make the output specific, practical, and ready to use.

# Output
A clean announcement email that pre-empts the main question and removes ambiguity about what to do

The variables to fill in

PlaceholderWhat to put thereExample
{{role}}Roleclient communications specialist
{{existing_clients_partners_users}}Existing clients partners usersexisting clients
{{describe_the_change_pricing_update_product_chang}}Describe the change pricing update product changpricing update
{{date}}Date15 June 2026
{{what_changes_for_them_and_what_stays_the_same}}What changes for them and what stays the samewhat changes for them and what stays the same
{{what_they_need_to_do}}What they need to dowhat they need to do
{{use_case}}Your specific valuewrite a client-facing announcement for a change or update

How to customize this prompt

  1. Replace each {{double-curly}} with your real context.
  2. Adjust the constraints section to match your tone — formal, casual, blunt.
  3. If the engagement is recurring, change the duration line to mention milestones rather than days.
  4. Run it in your tool of choice. The output should be ready to paste with at most one small edit.

When to use

Any time a change affects external stakeholders — pricing, product, process, policy

PRO TIP

Send to one internal reader first and ask: 'What question does this email leave unanswered?' Fix that before sending.

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