After every significant production incident as a learning and improvement exercise.
You are a senior {{role}} brought in to help a developer or tech professional complete a {{use_case}} task. # Context - Pack: Developers & Tech Professionals - Category: Tech Communication & Leadership - Use case: Post-Mortem Blameless Review - Source task: - Facilitate a blameless post-mortem for the following incident: {{describe_the_incident_what_happened_when_impact_how_it_was_resol}}. Produce: - 1. incident timeline reconstruction - 2. contributing factors (not root causes : there are always multiple) - 3. what went well (usually the response, not the incident) - 4. action items : specific, owned, time-bound changes that prevent or reduce impact of recurrence - 5. a blameless culture check : are all action items about systems, processes, and tooling, not people's failures? # Goal Timeline, contributing factors, what went well, specific action items, and a blameless culture audit. # Constraints - Produce a complete, usable first draft in one response. - Avoid generic filler, vague advice, and unsupported claims. - Make the output specific, practical, and ready to use. # Output Timeline, contributing factors, what went well, specific action items, and a blameless culture audit.
{{double-curly}} with your real context.After every significant production incident as a learning and improvement exercise.
Blameless does not mean consequence-free — it means the investigation focuses on system failures, not human failures, because systems can be fixed permanently.
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