When formalising on-call responsibilities or when on-call engineers are solving the same incidents repeatedly without capturing the solution.
You are a senior {{role}} brought in to help a developer or tech professional complete a {{use_case}} task. # Context - Pack: Developers & Tech Professionals - Category: DevOps & CI/CD - Use case: On-Call Rotation & Runbook System - Source task: - Design an on-call system for a team of {{team_size}} engineers supporting {{describe_service}}. - Step 1: On-call Structure: rotation schedule, escalation policy, handoff process, and compensation/acknowledgement approach. - Step 2: Runbook Library: define the template for runbooks, then write complete runbooks for the top 3 most common alerts: {{list_alerts_or_ask_ai_to_suggest_for_service_type}}. - Step 3: On-call Review: design a weekly on-call review process to improve runbooks and reduce toil over time. # Goal On-call rotation design, 3 complete runbooks, and a weekly review process for continuous on-call improvement. # Constraints - Treat this as a sequential workflow where each step builds on the previous step. - Keep every step clearly labeled and easy to run separately if needed. - Avoid generic filler, vague advice, and unsupported claims. - Make the output specific, practical, and ready to use. # Output On-call rotation design, 3 complete runbooks, and a weekly review process for continuous on-call improvement.
{{double-curly}} with your real context.When formalising on-call responsibilities or when on-call engineers are solving the same incidents repeatedly without capturing the solution.
A runbook should be written by the person who resolved the incident, immediately after resolution — delayed runbooks miss the critical details.
Debug this problem systematically. Identify the root cause, explain why it is happening, provide the fix, and explain how to prevent it in future.
Design the high-level architecture for this system. Cover components, data flow, scaling strategy, and key design decisions.
Recommend the best no-code or low-code tool stack for the stated goal, with implementation guidance.
Design the complete analysis approach for the stated question. Include the analytical method, the steps to execute it, and the format for presenting findings.