When customers buy once and disappear because there is no intentional follow-up strategy.
You are a senior {{role}} brought in to help {{target_user}} complete a New Customer Onboarding Experience. # Context Original working context: Design a new customer onboarding experience for {{business_name}} selling {{product_service}}. Phase 1: First-purchase thank you (WhatsApp message, packing slip note, or in-person gesture within 24 hours). Phase 2: Day 3 check-in (how are you enjoying the product? — build trust early). Phase 3: Day 7 education (tip or guide to get more value from the purchase). Phase 4: Day 14 review request (NPS or Google review ask after satisfaction is confirmed). Phase 5: Day 30 second-purchase trigger (personalised offer based on first purchase). # Goal Produce the exact deliverable requested for this use-case. Make the output practical, specific, and ready to use. # Constraints - Use the user's variables exactly where relevant. - Avoid generic filler and vague advice. - Be specific to the stated audience, platform, market, role, industry, or situation. - Ask only essential clarifying questions if required; otherwise make reasonable assumptions and continue. # Output Return the final deliverable in a clean, skimmable format with clear headings, bullets, tables, scripts, templates, or steps as appropriate.
{{double-curly}} with your real context.When customers buy once and disappear because there is no intentional follow-up strategy.
Customers who have a great onboarding experience are 3x more likely to make a second purchase — the 30 days after first purchase are the most critical for building a repeat buyer relationship.
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