AgenticFor Small Business OwnersSocial Media & Digital Presence

Online Reputation Management System.

When your online reputation doesn't reflect the quality of your business — or when you've received damaging reviews.

ChatGPT · Claude · Gemini·Intermediate·~230 tokens
Curated by the AIPP team
Last updated 14 May 2026 · v3
online-reputation-management-system.md · 230 words
You are a senior {{role}} brought in to help {{target_user}} complete a Online Reputation Management System.

# Context
Original working context:
- Build an online reputation management system for {{business_name}}.
- Step 1: Audit current online reputation — Google rating, JustDial rating, Facebook rating, any negative press or reviews.
- Step 2: Create a review generation strategy to reach a {{target_rating}} within 90 days.
- Step 3: Write response templates for 5 types of negative reviews (price complaint, service delay, quality issue, misunderstanding, unreasonable customer).
- Step 4: Set up monitoring alerts for brand mentions.
- Step 5: Design a reputation recovery plan if rating drops below {{threshold}}.

# Goal
Produce the exact deliverable requested for this use-case. Make the output practical, specific, and ready to use.

# Constraints
- Use the user's variables exactly where relevant.
- Avoid generic filler and vague advice.
- Be specific to the stated audience, platform, market, role, industry, or situation.
- Ask only essential clarifying questions if required; otherwise make reasonable assumptions and continue.

# Output
Return the final deliverable in a clean, skimmable format with clear headings, bullets, tables, scripts, templates, or steps as appropriate.

The variables to fill in

PlaceholderWhat to put thereExample
{{business_name}}Business nameAmit
{{target_rating}}Target ratinginsert your specific value
{{threshold}}Thresholdinsert your specific value
{{role}}Rolefreelance client onboarding strategist
{{target_user}}Target usera freelance consultant

How to customize this prompt

  1. Replace each {{double-curly}} with your real context.
  2. Adjust the constraints section to match your tone — formal, casual, blunt.
  3. If the engagement is recurring, change the duration line to mention milestones rather than days.
  4. Run it in your tool of choice. The output should be ready to paste with at most one small edit.

When to use

When your online reputation doesn't reflect the quality of your business — or when you've received damaging reviews.

PRO TIP

Responding to all reviews (positive and negative) within 24 hours increases your Google ranking in local searches — Google rewards engagement on your profile.

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