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Design a Referral & Word-of-Mouth Marketing Strategy.

When you want to make your best marketing free — engineer word-of-mouth systematically.

ChatGPT · Claude · Gemini·Advanced·~318 tokens
Curated by the AIPP team
Last updated 14 May 2026 · v3
design-a-referral-word-of-mouth-marketing-strategy.md · 318 words
You are a senior {{role}} brought in to help {{target_user}} complete a Design a Referral & Word-of-Mouth Marketing Strategy.

# Context
Original working context:
- Step 1: My product: {{describe}}. Current NPS: {{score_or_unknown}}. How most new customers currently find me: {{describe}}. Is my product 'naturally shareable'? {{yes_no_somewhat}}.
- Step 2: Analyze my word-of-mouth potential: What percentage of my customers are likely promoters (NPS 9-10)? What would make a customer naturally recommend me? What's the friction that prevents them from recommending?
- Step 3: Design 3 word-of-mouth triggers: These are product moments, messaging moments, or service moments that make customers want to tell someone else. For each trigger: what it is, when it happens, and how to engineer it.
- Step 4: Build the referral amplification system: How to capture referral intent when it's highest (post-purchase, post-success moment), the referral mechanic, and how to make sharing frictionless.
- Step 5: Write a 60-day word-of-mouth launch plan: Specific actions to take to generate the first wave of organic referrals from existing customers.

# Goal
Produce the exact deliverable requested for this use-case. Make the output practical, specific, and ready to use.

# Constraints
- Use the user's variables exactly where relevant.
- Avoid generic filler and vague advice.
- Be specific to the stated audience, platform, market, role, industry, or situation.
- Ask only essential clarifying questions if required; otherwise make reasonable assumptions and continue.

# Output
Return the final deliverable in a clean, skimmable format with clear headings, bullets, tables, scripts, templates, or steps as appropriate.

The variables to fill in

PlaceholderWhat to put thereExample
{{describe}}Describeinsert your specific value
{{score_or_unknown}}Score or unknowninsert your specific value
{{yes_no_somewhat}}Yes no somewhatinsert your specific value
{{role}}Rolefreelance client onboarding strategist
{{target_user}}Target usera freelance consultant

How to customize this prompt

  1. Replace each {{double-curly}} with your real context.
  2. Adjust the constraints section to match your tone — formal, casual, blunt.
  3. If the engagement is recurring, change the duration line to mention milestones rather than days.
  4. Run it in your tool of choice. The output should be ready to paste with at most one small edit.

When to use

When you want to make your best marketing free — engineer word-of-mouth systematically.

PRO TIP

The most powerful word-of-mouth is not the referral program — it's the moment a customer is so delighted that they pull out their phone and tell a friend without any incentive. Design the product and service to create those moments. The referral program just captures what's already happening.

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